Philadelphia area
TOPCARCollision & Mechanical

Policy

Privacy Policy

Topcar uses these public policies to explain how requests, appointments, vehicle inquiries, documents, messages, and final paperwork are handled.

Plain-language policy

These pages are written in plain language for transparency. Final repair orders, vehicle sale documents, title paperwork, warranty terms, and payment terms are confirmed in writing with Topcar.

Topcar collects information you choose to send, such as name, phone, email, preferred language, vehicle details, photos, appointment requests, estimate messages, account preferences, wishlist activity, and customer portal records.

Topcar uses that information to respond to requests, schedule appointments, prepare estimates, manage repair or vehicle records, operate customer accounts, prevent fraud, secure the system, and keep internal audit history.

Customer documents, invoices, vehicle sale records, repair photos, and disclosure acknowledgements are shown only after login or another approved access check. Public pages should not be used to share sensitive documents unless Topcar has provided a secure upload flow.

Topcar does not sell customer personal information. Information may be shared with service providers, payment or messaging providers, legal/title support, or repair-related partners only when needed to handle the request, run the business, comply with law, or protect safety and security.

Customers can use account privacy controls, contact Topcar, or submit a privacy request to ask for access, correction, deletion, or review of their customer records when applicable.